Albert Huynh

Albert Huynh

nerd

US of A

About Me

Computer science student currently studying at Santa Ana College with an interest in topics in cybersecurity and network security. Transferring to California State Polytechnic University, Pomona in Fall 2024, to complete the Computer Science B.S degree and learn more about information security. Currently looking for an entry job in IT to get my foot in the door.

Experiences

CyberPatriots Mentor

2022 - 2024 · Santa Ana College

  • Collaborated with professors and fellow IT support professionals as a cohesive team to provide guidance and support to local high school USAF CyberPatriot teams.
  • Mentored and guided a team of CyberPatriot students in developing critical IT skills and knowledge to compete in national cybersecurity competitions.
  • Provided technical support and troubleshooting assistance to CyberPatriot participants, ensuring the smooth operation of their computer systems and networks.
  • Created custom computer hardening scripts for both Linux and Microsoft systems, specifically tailored for training and competition rounds, ensuring the teams were well-prepared and equipped to handle cybersecurity challenges.
  • Developed comprehensive documentation on computer security methods, delivering engaging presentations and interactive lectures to the teams, fostering their understanding and proficiency in the subject matter to 100+ students.
  • Conducted training sessions on cybersecurity best practices, network security, and incident response protocols to help build the participants’ understanding of IT support principles.

Information Technology Services Internship

2021-2022 · Santa Ana Unified School District

  • Collaborated across ITS tech support, networking, admin, and programming divisions.
  • Swiftly resolved technical issues for staff and students, ensuring seamless operations.
  • Implemented rigorous data removal practices in accordance with ISO/IEC 27001:2022 standards.
  • Conducted troubleshooting, hard drive wipes, and account removals from MDM and GP.
  • Achieved successful technical issue resolution, resulting in enhanced system performance and heightened user satisfaction.
  • Maintained an outstanding 99% satisfaction rating through excellent interpersonal skills and prompt solutions.
  • Performed 30+ hardware and software repairs daily.

Education

AS-T Computer Science

2022 - 2024 (Expected) · Santa Ana College

Details: Participated and held leadership positions in: Computer Science Club, Women In Computer Science (ICC Representative), Society of Women Engineers, Cybersecurity Club, and Mu Alpha Theta (Secretary).

High School Diploma

2018 - 2022 · Middle College High School

Details: Participated in and held leadership positions in ASB, NHS, Study Buddies (President), ESports (IGL for CS:GO, Valorant, Rocket League)

Certifications

CompTIA A+

2022-Present Able to perform critical IT support tasks including device configuration, data backup and recovery, and operating system configuration. CompTIA A+ certified professionals have demonstrated baseline security skills for IT support roles and are able to detect and remove malware, address privacy concerns, and troubleshoot core service challenges.

CompTIA ITF+

2019-Present Possess the knowledge and skills required to identify and explain the basics of computing, IT infrastructure, application and software, software development, database fundamentals, and security. These IT candidates have demonstrated the ability to install software, establish basic network connectivity, and identify and prevent basic security risks.

Google IT Support

2023-Present Completed five-courses, developed by Google, that include hands-on, practice-based assessments and are designed to prepare them for entry-level roles in IT support. They are competent in foundational skills, including troubleshooting and customer service, networking, operating systems, system administration, and security.

MTA: Windows Operating System Fundamentals

2021-Present Demonstrated fundamental knowledge of Operating System Configurations, Installing and Upgrading Client Systems, Managing Applications, Managing Files and Folders, Managing Devices, and Operating System Maintenance. The MTA program provides an appropriate entry point to a future career in technology.

MTA: Mobility and Device Fundamentals

2021-Present Demonstrated fundamental Windows devices and mobility knowledge and skills. The MTA program provides an appropriate entry point to a future career in technology.

Projects

Exploit CVEs on a Pfsense Firewall

Using Kali Linux to attack a pfsense router using the shellshock vulnerability.Description of the project

Set up a simulated company network

With a group of IT practitioners, create a star topology network with a server client and 4+ PCs

Skills

C++, Java
Python, JavaScript, HTML, CSS
Bash, Batch

Hobbies

  • Cooking
  • Hiking
  • Biking
  • Yoyoing
  • Lockpicking
  • Scubadiving
  • Gaming...